LOS ANGELES – CarParts.com, Inc. (NASDAQ: PRTS), a leading online retailer of auto parts and accessories, introduces a new membership program, CarParts+, designed to enhance the online shopping experience for auto maintenance products and services. did. The program is available for an annual fee of $79 and combines an array of benefits, including roadside assistance, delivery incentives, and premium customer support.
CarParts+ members have access to 24/7 roadside assistance, including 15-mile towing, battery boost, tire changes, lockout service, emergency fuel delivery, and more. The program also offers free shipping on over 500,000 eligible items and doubles the return window, extending from the standard 30 days to 60 days for online returns. Additionally, your membership provides VIP customer service with a dedicated phone line and text chat support for fast assistance.
Aurelia Pollet, senior director of customer experience at CarParts.com, emphasized the convenience CarParts+ aims to provide customers, saying the program provides essential tools and support to keep your vehicle in good condition. It is designed to support vehicle owners by providing the following:
This initiative by CarParts.com reflects the company’s commitment to innovation and customer-oriented service. By combining a variety of benefits into one membership, CarParts.com offers a comprehensive solution for car owners looking for a more streamlined and profitable approach to managing their automotive needs.
The launch of CarParts+ represents the company’s latest effort to meet the evolving demands of the online auto parts market, according to a press release statement.
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